It's like r/Showerthoughts, but about design…or drawings of Batman
How much to charge is the thing about which many designers I know, myself included, have the biggest doubt. We don’t (mostly) doubt the quality or value of the work, or our ability to complete it and exceed our client’s expectations…we just don’t know how much to charge. Here’s my advice: Charge More. Here’s Why:…
A few days ago Seth Godin (an author whose writing I have read quite a bit of, and feel has some really interesting insight into nature of creating value, despite the fact that he occasionally says or writes something that’s just bonkers) wrote a short blog entry on spending money on your business, and how…
Almost everything worth doing is scary as hell. It’s like playing chicken. That’s why you need a plan. If you don’t have a plan you have to make important decisions in the moment that you are least capable of making them well – when impact seems imminent. That’s a great way to lose at a…
Here’s a little secret – I love Top Chef. We can get into that some other time. 😉 Anyway – I’m sitting here watching Top Chef tonight and the episode features the mentors of the finalists…and I’m profoundly jealous. Each of these amazing chefs has an amazing mentor. No wonder they are the finalists in…
One of the things I have a big giant problem with in client-service businesses is ‘The Golden Rule. Not the one you learned in kindergarten, the stupid one that goes something like, “The one with all the gold makes all the rules.” Of course, that’s utter bullshit. In any economic transaction, the equation must balance.…
…gets the grease. The problem with this is that many times in the client services game, the squeaky wheel isn’t a wheel that needs grease so much as it’s a wheel that feels that it deserves a ton of your attention, despite the fact that they’re paying you the same as every other wheel you…
…is the thing you must discuss first. As I gain experience in dealing with people (by which I mean not only clients, but family, children, other people’s children and family, vendors, partners, collaborators…whatever) the thing that has been most helpful for me is the realization that the thing you’re most nervous talking about is the…